Managed Services

ProNet Solutions offers comprehensive monthly maintenance packages tailored to relieve the high cost of unsightly troubleshooting, repairs or losses due to a variety of technical issues that can occur at any moment.

  • The Brainiac

    • Manage & update up to 5 Computers (No Servers)
    • Comes with 1.5 Hours of Support, via Phone, Remote or Onsite Support
    • Firewall Monitoring
    • Access to Ticketing System
    • Priority Service over Non-Contracted Customers
    • Free Same Day Emergency Service Call Visits during System Outages
    • Waived Travel Charges within 30 Mile Radius of Main Office
    • Discounted Labor Rate
    • Incremental Billing

    ADDITIONAL OPTIONS

    • Office 365
    • ProNet Remote Access Software for Employees
    • ProNet Discounted Cloud Anti-Virus
  • The Genius

    • Manage & update up to 8 Computers with 1 Server
    • Comes with 2.5 Hours of Support, via Phone, Remote or Onsite Support
    • Server Log File Review
    • Server & Firewall Monitoring
    • Access to Ticketing System
    • Priority Service over Non-Contracted Customers
    • Free Same Day Emergency Service Call Visits during System Outages
    • Waived Travel Charges within 30 Mile Radius of Main Office
    • Discounted Labor Rate
    • Incremental Billing
    • Cloud Backups

    ADDITIONAL OPTIONS

    • Office 365
    • ProNet Remote Access Software for Employees
    • ProNet Discounted Cloud Anti-Virus
  • The Mastermind

    • Manage & update up to 15 Computers with 1 Server
    • Comes with 3.5 Hours of Support, via Phone, Remote or Onsite Support
    • Server Log File Review
    • Server & Firewall Monitoring
    • Access to Ticketing System
    • Priority Service over Non-Contracted Customers
    • Free Same Day Emergency Service Call Visits during System Outages
    • Waived Travel Charges within 30 Mile Radius of Main Office
    • Discounted Labor Rate
    • Incremental Billing
    • Monitored Exchange
    • Cloud Backups

    ADDITIONAL OPTIONS

    • Office 365
    • ProNet Remote Access Software for Employees
    • ProNet Discounted Cloud Anti-Virus
    • Ability to add additional Server(s) & Computer(s)